Privacy Policy

Privacy Policy

Last Updated: 09/29/2023

X-Pro LLC, doing business as Gotcha Leads (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use Gotcha Leads:

a. Personal Information: We may collect personal information that you provide to us, including but not limited to your name, email address, phone number, and company details.

b. User Content: You may choose to provide and store data within Gotcha Leads, such as customer information, notes, and communications. This information is used to provide our CRM services to you.

c. Usage Information: We may automatically collect information about your use of Gotcha Leads, such as your IP address, device information, browser type, and operating system. This information helps us improve our platform’s performance and security.

2. How We Use Your Information

We use the information we collect for various purposes, including:

a. Providing Services: We use your information to deliver the services you request, such as managing customer relationships, organizing leads, and facilitating communications.

b. Communication: We may send you administrative and promotional emails, including updates, newsletters, and marketing materials. You can opt out of these communications at any time by following the instructions in the email.

c. Analytics: We analyze user data to improve Gotcha Leads’ functionality, security, and user experience.

d. Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We may share your information with third parties in the following ways:

a. Service Providers: We may share your information with third-party service providers who help us provide, maintain, and improve Gotcha Leads. These providers are obligated to protect your information and use it only for the purposes specified.

b. Business Partners: We may share your information with trusted business partners to offer you additional products or services that may be of interest to you. You can opt out of this sharing by contacting us.

c. Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a court order, subpoena, or government investigation.

d. Business Transactions: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction. We will notify you of any such change and any choices you may have regarding your information.

4. Your Choices

You have choices regarding your information:

a. Access and Correction: You can access and update your account information by logging into your Gotcha Leads account.

b. Opt-Out: You can opt out of receiving promotional emails from us by following the instructions in the email. However, you may still receive administrative messages.

c. Data Deletion: You can request the deletion of your account and associated data by contacting us.

5. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is completely secure, and we cannot guarantee the security of your information.

6. Children’s Privacy

Gotcha Leads is not intended for children under the age of 13, and we do not knowingly collect or maintain information from children under 13 years of age.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our website, and the date of the latest revision will be indicated at the beginning of the Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

[email protected]

X-Pro LLC Yorkshirado House, 3020 McDonald St, Sioux City, IA 51104

By using Gotcha Leads, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our services.

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